lamp1_edited.jpg

Le magasin est ouverte
Mardi 14h00-17h30
et
Jeudi 10h00-12h00 14h00- 18h00

 

Contact Us

20 Route Du Béarn. 64350. Moncaup, France

lagrangeacoudre@yahoo.com

Siret 88234768500019

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Frequently Asked Questions

Do you have a shop that I can visit and browse the fabrics and haberdashery in?

Yes you can visit the shop at 20 Route Du Béarn. 64350. Moncaup.

The opening hours are

Monday - CLOSED

Tuesday - 14h00-17h30

Wednesday - CLOSED

Thursday - 10h00 -12h00 & 14h00-18h00

Friday - CLOSED

Saturday 10h00 - 12h00 (by R.D.V only)

Sunday - CLOSED

PLEASE NOTE THE SHOP IS CLOSED FOR ALL FRENCH BANK HOLIDAYS AND SCHOOL HOLIDAYS FOR ZONE A

Which payment methods do you accept?

We accept payment via PayPal and all major credit and debit cards.

If you are visiting the shop in person we accept cash, credit/debit cards and apple pay.

What is your return policy?

Online fabric and haberdashery items can be returned, in their original condition and unwashed within 30 days for a refund but please contact us to arrange a return before sending the item. 

Return postage will be at the expense of the buyer and we recommend a tracked service. No shipping costs will be refunded.

Purchases made in our shop can be retunred for a full refund within 30 days. The items must be in their original condition (packaging still sealed, fabric unlaundered) and proof of purchase is required.

Every care is taken to ensure that your order arrives in perfect condition but should there be an issue please contact us straight away, quoting your order number and we will work with you to rectify the situation. If the items needs to be replaced or returned the postage costs will be covered by us.

Due to their nature custom/bespoke orders cannot be returned unless faulty.

Shipping

Orders will be shipped within two working days of payment, excluding French bank holidays.

Orders can also be collected but at present this is only by appointment.

Orders are shipped Tuesday to Friday via La Poste.

Please note no orders will be shipped on Mondays or Saturdays.

Shipping costs are calculated based on weight and are free for orders over 75 euros

At present we only ship to metropolitan France and Europe.

If the above information does not answer your query then please use the contact form at the top of this page and we will respond to you as soon as we can